1. Dispatching Fundamentals

• What dispatchers really do daily

• Responsibilities to carrier and driver

• How dispatchers make money

2. Load Boards & Booking Loads

• DAT / Truckstop basics

• Reading load details correctly

• Good loads vs bad loads

• Negotiating better rates with brokers

• Reducing deadhead miles

3. Driver Management

• Daily communication systems

• Keeping trucks moving legally and efficiently

• Solving delays and problems fast

4. Business Operations

• Dispatch agreements

• Charging clients (flat fee vs percentage)

• Invoicing basics

• Factoring overview

• Retaining clients long-term

5. Beginner Mistakes to Avoid

• Cheap freight n- Poor communication

• Bad organization

• Weak broker screening

• No lane strategy

6. Live Q&A

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